Amity365 - AI-Powered Outbound & Inbound Calling

Always-On Conversations That Drive Action

Empower your business with AI voice agents that engage, qualify, follow up, and support — across inbound and outbound channels. Human-like conversations, zero wait time.

What is AI-Powered Calling?

Amity365’s AI voice agents act as your always-available team members — capable of handling thousands of conversations simultaneously. Whether making outbound prospecting calls or receiving inbound queries, they deliver responsive, natural-sounding dialogue with customers, leads, or clients.

Outbound Calling

01
Cold call lead lists and qualify prospects
02
Re-engage inactive customers
03
Follow up on web form submissions
04
Collect customer feedback or survey responses
05
Promote events, offers, or service renewals

Inbound Calling

01
Answer product or service inquiries
02
Provide guided support or instructions
03
Take and route messages
04
Book appointments directly
05
Escalate complex queries to human staff

Key Features

Natural Voice & Tone

Your AI sounds professional, friendly, and context-aware — indistinguishable from a real team member.

Conversational Intelligence

Understands intent, sentiment, and responds dynamically — no rigid scripts.

Live Call Transfers

Escalate to a real person when needed via warm handoff.

Smart Call Scheduling

Book, reschedule, and send calendar invites on the fly.

CRM Integration

Sync call outcomes and contact details directly into your CRM.

Analytics & Call Summaries

Get real-time dashboards with conversation insights and conversion metrics.

Benefits

Scale Outreach, Reduce Cost

Run multiple outbound campaigns without hiring extra reps.

Faster Response, Better CX

No more hold music — instant answers, 24/7.

Consistent Messaging

AI sticks to your brand script while adapting to each call.

Never Miss a Lead

AI responds even after hours, capturing and qualifying opportunities.

Who Uses This?

This solution is perfect for

Healthcare & Clinic Reception
Sales & SDR Teams
Customer Service Desks
Real Estate & Mortgage Agents
Educational institutes
Insurance & finance providers

Example: Lead Qualification Call

Nora, your AI agent, calls a new lead. She introduces your company, asks qualification questions, and upon interest, books a meeting in your rep’s calendar — all in under 2 minutes.

FAQs

Can I upload my own call script?

Yes, our platform lets you customise and train the AI to your specific workflows and tone.

Will it sound like a robot?

No. Our agents use emotion-aware voice synthesis that sounds indistinguishable from a real person.

What if the customer gets confused or upset?

The AI can de-escalate or hand the call over to a human when needed.